This Privacy Policy explains how Ryora Pty Ltd (ACN 694 321 303, ABN 22 694 321 303) ("Ryora", "we", "us", "our") handles personal information for our public website at ryora.ai and our general business communications.
Scope
This policy applies to ryora.ai and direct interactions with us (for example, email and meeting requests). It does not describe customer-managed data processing inside customer environments or customer-owned systems.
Information we collect
- Contact details: information you provide when contacting us, such as name, work email, company, and message.
- Meeting details: information needed to arrange meetings through scheduling tools (for example, name, email, company, preferred time).
- Website usage data: standard technical data such as IP address, browser/user agent, referring pages, timestamps, and page interaction data.
- Marketing preferences: records of your subscription or opt-out choices for updates and invitations.
How we use information
- To respond to inquiries and manage business communications.
- To schedule and run meetings.
- To operate, secure, and improve our website.
- To send updates and invitations where you have opted in, and to honor opt-outs.
- To comply with legal obligations and protect our legal rights.
How we share information
We share information only where needed with service providers that support our operations, such as website hosting, analytics, email, and scheduling providers. We may also disclose information where required by law. We do not sell personal information.
Overseas disclosure
Some of our service providers may process or store personal information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy and security protections are in place.
Marketing communications
We send marketing communications only where permitted by law and, where required, with your consent. You can unsubscribe at any time using the link in the message or by contacting us at [email protected].
Retention
We keep personal information only for as long as reasonably necessary for the purposes above, or as required by law. We may retain minimal records needed to evidence consent choices and maintain suppression lists so we can honor opt-out requests.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is completely secure.
Your rights and complaints
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To make a request or complaint, contact us at [email protected].
We will review and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
Privacy contact: [email protected]
Changes
We may update this Privacy Policy from time to time. We will update the effective date when we do.